Easily manage your mobile plans and services on the go:
Bills and payments
Pay bills online comfortably anywhere and whenever using an online bank card.
Current Check your current invoice details and instantly view your invoice history six months in advance from the main invoice menu.
If you have enabled this service, download your monthly billing usage details from Telenor Bulgaria as a PDF file.
• Top-up prepaid numbers are credited with a voucher, a bank card, or directly from your account with the most appropriate amount of credit.
Telecommunications services
You will get complete information about your active mobile services, your monthly subscription plan, unique subscriber numbers, invoice dates and terms of agreement.
MB Enable and disable add-ons for prepaid plans with additional MB packages and minutes as needed, as well as manage Telenor digital services used from the Family Catalog.
Feature Keep an eye on the remaining megabytes of mobile internet, minutes and SMS while choosing which feature is pinned and focusing on the home screen.
With the MyMitelaner app, you’ll be aware of all the prompt smartphone services, including terms of lease, insurance, upgrades, returns and tech, and additional devices.
Roaming packages
Activate and deactivate your roaming service and manage MB roaming packages for domestic and overseas countries in Europe.
Other services
You enable and manage third party services, including digital content services, through Telenor.
Information
Find the nearest Telenor office or Telenor shop near Nearest and find its address and opening hours in Sofia, Plovdiv, Varna, Burgas and other places in Bulgaria, quickly and easily from the Contacts tab in the More sections.
You get the latest Telenor messages and notifications in one place, which is the exact inbox of your application profile.
Stay up to date with current promotional deals at Telenor’s online store. Get easy access to monthly e-catalogs like the Telenor brochure, so you can find the desired offers for plans, smartphones, accessories and additional services.
The My Telenor application is accessible to all Telenor Bulgaria EAD clients with subscriptions to post-paid plans, prepaid plans or business plans. It requires an operating system higher than Android 5.0 for its functionality and supports English and Bulgarian languages. You can use its functions via mobile network or Wi-Fi connection.
Telenor Bulgaria offers you to download its mobile application for customer self-service at no extra cost and free of charge.